We and selected partners use cookies or similar technologies as specified in the privacy policy.

Privacy Policy

Effective date: September 22, 2020

Chiizu Inc. (DBA simplypay) ("us", "we", or "our") operates the website (hereinafter referred to as the "Service").

This Privacy Policy page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. At Chiizu Inc., our top priority is protecting our clients’ (including potential clients) privacy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information under this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from



Service is the website operated by Chiizu Inc. It refers to remittance and payment services offered by Chiizu Inc. or its partners through its web application including sending or receiving payments.


Personal Data means data about a living individual who can be identified from those data (or those and other information either in our possession or likely to come into our possession).


Usage Data is collected automatically either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).


Cookies are small files stored on your device (computer or mobile device).

Data collection

We collect several different types of data for various purposes to provide and improve our Service to you.

Types of Data Collected


While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Documents for identity verification


We collect non-pubic business information from and about you for the following sources:

  • Applications and other forms.
  • Documents for identity verification, bank account verification, and source of funds that we may request from you.
  • Information about your business owners, shareholders, ultimate beneficial owners as volunteered by you or retrieved by us from publicly available records.
  • Consumer or credit reporting agencies, as authorized by you; and
  • Third parties associated with our customers.


We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.


We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.


We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent by altering the settings of your browser. However, if you do not accept cookies, you may not be able to use some portions of our Service.


  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Chiizu Inc. uses the collected data for various purposes:

  • To provide and maintain our Service.
  • To communicate with you about changes to our Service.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To protect against fraud or error.
  • To conduct an internal risk assessment.
  • To recommend products and services via e-mail or other electronic means which we offer that is like those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To comply with legal and government requirements.

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Chiizu Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and under this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data


If Chiizu Inc. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.


Under certain circumstances, Chiizu Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by authorities.


Chiizu Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation and/or law enforcement agencies, most notably anti-money laundering and counter-terrorism financing legislation.
  • To protect and defend the rights or property of Chiizu Inc.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.


Chiizu Inc. protects non-public personal & business information about our customers by:

  • Entering into written confidentiality/non-disclosure agreements with third-party service providers for certain disclosures.
  • Restricting access only to those employees who need to know that information to provide products or services.
  • Maintaining physical, electronic, and procedural safeguards that comply with the relevant laws and regulations.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


The personal information collected by Chiizu Inc. must be accurate, complete and up to date. Please inform us of any changes to your information by updating the user settings.


This Privacy Policy is intended to inform our clients, authorized signatories and/or ultimate beneficial owners of our data collection, retention and disclosure policy.

Chiizu Inc. reserves the right to modify sections of this Privacy Policy at any time. Please check this Privacy Policy from time to time for any changes.

This Privacy Policy does not extend to third-party sites that may be linked to our website.

Contact Us

If you have any questions about this Privacy Policy or Chiizu Inc.'s collection, use, disclosure, or retention of your personal information in connection with the Service, please contact us:

a) By phone: 236-558-5550
b) By mail: 170-422 Richards Street, Vancouver, B.C. V6B 2Z4